RETURNS & EXCHANGES
SHOP WITH CONFIDENCE
Your satisfaction matters. If something isn’t quite right, we’re here to help because you’re more than a customer, you’re part of the Rhythm and Grace family.
OUR RETURN POLICY
SIMPLE. FAIR. FAITH-FILLED.
30-DAY RETURN WINDOW
We accept returns within 30 days of the delivery date.
ITEM CONDITION
Items must be unworn, unwashed, unused, and in their original condition with all tags attached.
PROOF OF PURCHASE
A valid order number or proof of purchase is required.
ELIGIBLE ITEMS
Most apparel and accessories are eligible for return or exchange. Please see exclusions below.
REFUNDS
Once your return is received and inspected, we will process your refund to the original payment method within 5–10 business days.
NOT ELIGIBLE FOR RETURN
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Final sale items (marked “Final Sale”)
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Personalized or custom items (e.g., names, custom designs)
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Gift cards
These items cannot be returned or exchanged.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Original shipping fees are non-refundable.
HOW TO START A RETURN
A SIMPLE 3-STEP PROCESS
01 — REQUEST A RETURN
Log in to your account or contact our support team to initiate a return.
02 — SHIP IT BACK
Pack your item securely and ship it to the return address provided in your return instructions.
03 — RECEIVE YOUR REFUND
Once we receive and inspect your return, we’ll process your refund or exchange within 5–10 business days.
STILL NEED HELP?
Our team is here for you! We’re happy to answer any questions about returns, exchanges, or your order.
Monday – Friday
9:00 AM – 5:00 PM EST
Contact us for more enquiries